Earbuds Rebate
justbeu1028
Enthusiast - Level 2

Anyone else can't resolve the issue with getting rebate back for the EarBuds! I purchased two pair of earbuds in November 28th and I was told I would get some email with the rebate etc.. Never got anything, Kept calling.. kept being told to wait .. Its been almost three months,  and no one can tell me how to resolve this issue! 

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Re: Earbuds Rebate
vzw_customer_support
Customer Service Rep

We want nothing more than for you to receive your rebate back for the EarBuds. Allow us the opportunity to help you. For assist, please send us a Private Note. *Angel

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Re: Earbuds Rebate
justbeu1028
Enthusiast - Level 2

I sent many private notes and nothing got resolved... no one knows what is going on

 

Re: Earbuds Rebate
SA83
Enthusiast - Level 1

I am having the same problem. I purchased 2 sets of earbuds on 11/27/22 and have spoken to 6 different version customer service reps and all I get is the runaround.  No one has been able to help 

Re: Earbuds Rebate
vzw_customer_support
Customer Service Rep

Hello! We would be more than happy to assist. Please send us a Direct Message. 

*Leyla

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Re: Earbuds Rebate
vzw_customer_support
Customer Service Rep

Hey there! We're sorry to hear you've had such a difficult time! We'd love to help turn that experience around and get you on the right track! To begin, please send us a Private Note, so we can get started on this for you! *Kris

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