Gift card problem
Seriously5
Newbie

So we signed up for Verizon. We brought our numbers and bought 3 phones, we received 2 gift cards. Yey!  Only one had a balance! They were both supposed to be $200.00 one was one wasn’t. 
so add that to the frustration that the bill has been way higher than we originally were told it would be and trying to fix that for the last two billing cycles.  So far I’m not impressed!! Come on end of contract.

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2 Replies
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your gift cards and bill. We'd love the chance to help you get both issues taken care of. We're going to send you a Private Note so we can help.

~Jesse

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vzw_customer_support
Customer Service Rep

We want to help with your gift card concern. Let us know if you still need assistance. ~Peter

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