Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
What are the hours for the live chat agents? The bot said that it was connecting me over 20 minutes ago, but no agent or automated message has appeared during that time.
We do have multiple methods of communication, and we are eager to get to all of our customers as swiftly as possible. We have live agent support here on our forums, but there is a pretty long delay. I would recommend contacting us on our Facebook Messenger or Twitter handle for a more post-by-post convenient support. - NicholasS_VZW