Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Hours for live chat?
21stNow1
Enthusiast - Level 1

What are the hours for the live chat agents? The bot said that it was connecting me over 20 minutes ago, but no agent or automated message has appeared during that time. 

Re: Hours for live chat?
vzw_customer_support
Customer Service Rep

We do have multiple methods of communication, and we are eager to get to all of our customers as swiftly as possible. We have live agent support here on our forums, but there is a pretty long delay. I would recommend contacting us on our Facebook Messenger or Twitter handle for a more post-by-post convenient support. - NicholasS_VZW

0 Likes