How to claim or use $200 Verizon gift cards?

[stephi2995]

they offer a $200 gift card per each line that i switch from Tmobible, now 2 months later i stiill complain, calling, spending hours in the phone trying to get it, this is so annoying , i could back in the time i never had swith to Verizon.

[vzw_customer_support · Accepted solution]

Thanks for confirming those details. I did locate that specific promotion and the main requirements were to open a new account or add a new line when coming over, and purchase a new device from us. If you meet those qualifactions, then you can redeem the promotion.

To redeem the VZ Gift Card, you can submit for that via our Simple Rebate site here: https://www.yourdigitalrebatecenter.com/#!/ On that page you’ll enter the purchase date of your new line/equipment and use the promo code VZ200SWITCH23. After that is accepted you’ll be asked to enter the following information; email address & confirmation, the qualifying number. You can find that under account details in My Verizon. Confirm that number, and then your first and last name. You then submit all that. Once you have a confirmed submission, you should receive the VZ Gift Card via email within 8-weeks of submission. 

Please give that a try, and let us know if you were able to complete the submission. 

-John

[vzw_customer_support]

I'm sorry to hear you on't have this promotion. We would love to help. Where did you se this promotion? Have you reviewed the My Verizon app? If so, you can go here to check: https://www.yourdigitalrebatecenter.com/#!/ -Joe

[happyyossy]

Hi Joe,  Thank you!  I have My Verizon app, and logged in.  There is nothing related to this rebate in the app.  I also logged into Verizon website, under notification, there is nothing related to this rebate.

Can you help Joe?

[happyyossy]

 Hi Joe, this is the what shows on my order receipt about this rebate. Does this help?

 

[happyyossy]

Joe, do you have a promo code for me to redeem this rebate?

[vzw_customer_support]

We're not able to see images. What does your receipt say? ~Peter

[happyyossy]

Hi Peter, This is what receipt says:

Get a $200 E-Gift card on us. Complete the smartphone purchase from your cart. Redeem offer in My Verizon or vzw.com/myverizon after placing your order. You must submit for redemption within 60 days of order. Card sent via email within 8 weeks after receipt and validation of claim to the submitted email address. If service is canceled or device is returned, claim will be invalid. We reserve the right to charge the amount of the Verizon e-Gift Card to your Verizon Wireless account if, within 12 months, service is canceled, or price plan changes from an eligible unlimited plan. A suspension without billing will add the time you are suspended to your 12 month chargeback window.

[vzw_customer_support]

Thanks for reaching out. I recommend reaching out to the rebate team under the Contact us link at the bottom of this page: https://www.yourdigitalrebatecenter.com/#!/ -Joe

[happyyossy]

I tried to place an order for iphone 16 pro with new line of service, number port in from ATT.

Verizon shows i can get a $200 bonus by rebate with bring a number, during my check out process.

That incentive pushed me to placed the order on September 18th 2024.

On my receipt, it says redeem offer in My Verzion or vzw.com/myverizion after placing your order.

Today October 3rd 2024, I have received my iphone 16 pro for 2 weeks, there is nothing related to this rebate in My Verizon, nor in vzw.com/myverizion. I contacted customer service, they have no idea about this at all. Everything just looks like it never existed.

Can anyone help or share how to proceed?

Thanks!

Thanks!

[happyyossy]

Hi Can you help me as well through private message?

[TheSpringers]

ELEVEN MONTHS AND COUNTING -- IN SEARCH OF THE ELUSIVE $200.00 VERIZON GIFT CARD

I have spoken to Verizon Customer Support on three separate occasions, trying to get four $200.00 gift cards from an order I made in Early November 2023.

Every time I get off the phone with Verizon Customer Support, I am promised that I'll simply need to wait 6-8 weeks, and the cards will magically arrive in my email.

On July 31st, 2023 -- I actually received 1 of the 4 mythical VGCs.  Since receiving it, I have been trying to figure out a method actually to use it to pay my Verizon bill.  Even though you are told that you can do that through Verizon.com or calling their automated system, it is NOT POSSIBLE unless you are willing to make yet another call to Verizon Customer Support for help on the matter.  At least the VGCs don't expire, so I'll get to that someday when I have an extra hour or so to spare.

In the meantime, could Verizon Customer Support help me regarding the missing 3x $200.00 VGCs?

[vzw_customer_support]

@TheSpringers  wrote: ELEVEN MONTHS AND COUNTING -- IN SEARCH OF THE ELUSIVE $200.00 VERIZ ON GIFT CARD I have spoken to Verizon Customer Support on three separate occasions, trying to get four $200.00 gift cards from an order I made in Early November 2023.

TheSpringers, we want to ensure that you receive all of your eligible promotional offers. You shared that you have received 1 of the 4 expected gift cards. How was the redemption process completed for each line? Did you receive any submission ID for the redemption for the offer? 

-Andi

[Christiwheat]

I have had the same issues I have had there 5g home internet for over a year had no issues in may I decided to switch from AT&T I add 3 lines 2 new iPhone 15s and Apple Watch was supposed to have gotten $200 dollar gift cards per line I switched well when the sent new phones the phone only sent 1 gift card my first bill came in they way over charged me so I called Verizon talked to a guy he corrected my bill told him about the gift card told me he would take care of it then talked me into upgrading my internet to 5g home plus so I did I was to get a Nintendo switch and $100 gift cards per line for upgrading well every month since the several times a month I have had to spend ours on the phone to get over charged bills adjusted and to get the rest of my promos they promised every one I talked to which was around 20 or so told me they was putting in the tickets for them and I’ll receive them shortly but never got anything some of the customer service reps was very rude even hung up on me multiple times they give me credits on my bill for everything I been going through then next month they charge me for they credit they gave me I have even talked to several supervisor over all this and I have not got anywhere not to mention when I first signed up for Verizon home internet I was supposed to get promotions then but they don’t give them I feel they promise you all this great stuff to get u over to Verizon and then never give u anything and when u call them they literally just tell u what u want to here to get u off the phone they keep telling me they are putting in the tickets for all my promotions then when I call back and talk to someone else they tell me no tickets have been made they swear they will do it and don’t it’s been like this since may so good luck getting anything out of them cause it’s all false advertising 

[Mattjohn1885]

Same question, promo code did not work, and I called customer service and they don't know anything about this promo. What can I do?

[vzw_customer_support]

Mattjohn1885, we want to make sure that you're able to redeem your promotion. When in August did you make the switch? When you sign in to your My Verizon account, do you see a notification to redeem a rebate?

~Izzy

[Lxgan]

For me it was a $100 credit per line applied to first bill that was offered in store.  We have two lines so should be a $200 credit.  The employee,  Jamie even told us it would 'almost cover the whole first bill'  which is $225 and change.  But sadly the credit never applied so we were bamboozled into this purchase. 

[vzw_customer_support]

Lxgan, we're sorry to read that you did not receive the expected promotion that was discussed in our store. We would be happy to take a closer look. To best assist, we'll be sending a Private Message. 

~Izzy

[Lxgan]

Private message sent me a link that was not valid. No help at all with getting my credit as promised

[vzw_customer_support]

Lxgan, we replied to you within secure channel, and have not heard back. To return to secure channel, please re-click the authentication link we sent via Private Message. We look forward to hearing from you soon. 👍

~Izzy

[Ddukes]

My wife and I have experienced the same problem. We’ve spent at least 3 hrs on Chat and phone calls to get the promised $200 Home Depot gift card. What a crock!?! I spent at least 20hrs get my trade in credit that was promised too. Verizon used to be awesome providing customer service.

[vzw_customer_support]

We hear you loud and clear, and we are here to help. We sent a Private Message to assist you. 

~Geo

[JustAnotherLiar]

I bought a new device and activated a new plan on September 21st. I'm trying to claim the gift card that was promised but apparently I have the wrong promo code. Can you please assist?