Re: Ombudsman
himanshunagar123

Can I get the contact info for the ombudsman. I don't have any more energy to keep repeating the same story over and over again without any resolution

0 Likes
Re: Ombudsman
vzw_customer_support
Customer Service Rep

We want to make sure that you have all the details that you need. I would love to take a closer look at the details of the trade-in and submission that is being kicked back. To do that, we would need to be on a secure platform. I've sent you a Private Note. Please respond back to that message. -Kevin

0 Likes
Re: Ombudsman
jav6
Champion - Level 3

@himanshunagar123 wrote:

Can I get the contact info for the ombudsman. I don't have any more energy to keep repeating the same story over and over again without any resolution


Where did you see a reference to a Verizon 'Ombudsman' to contact?

...Just another VZW customer...trying to offer some assistance...
0 Likes