Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I just added another line and while checking out it said it was valid for a $500 but no notification has come up after 6 days under Notifications
We can certainly try to assist you with your promotion. Was this a trade-in promotion with an add a line, or a just new line promotion? After the line has been added it can take 1-2 Billing cycles for it to appear. You will generally see it on your Next Bill Summary, but not the current one if it has been purchased recently. I hope this information helps. Please let me know otherwise. *Gert