Verizon BYOD

[Jerny]

I was promised the card by the sales rep and got the emails confirming my registration and never got it, months later I am told I have to be on the unlimited plan, I am on the 5gb plan, I would never of ported into verizon paying more money if I knew that I was not getting it. The system should not of let me register for the plan to start with, lucky I am not in contract with them, I was planning on upgrading to 5g eventually but I am thinking about going to AT&t

[vzw_customer_support]

Hi, Jerry! We have sent you a Private Note. I'd be happy to review your account. Please reply to get started!