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2.28 Firmware Update Failed
calmurphs
Member

I have tried twice to manually install the 2.23-2.28 Firmware update for the MIFI 4510L and both times got the message"403 software failed.  Any advice or help would be appreciated

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Re: 2.28 Firmware Update Failed
John_Getzke
Leader
Leader

The simple answer is to try the update from another computer, preferrably a Windows computer. 

Its also a viable option to bring the MiFi into a VZW store and have them perform the update for you.  That way if your MiFi is bricked they can replace it for you on the spot instead of having to wait for one in the mail.

There may be other tricks and tips in this thread:

https://community.verizonwireless.com/thread/770671

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Re: 2.28 Firmware Update Failed
D_Art
Member

I've never had success updating from my win7 pro 64 bit system. I've always had to use and older XP pro laptop.

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Re: 2.28 Firmware Update Failed
vzw_customer_support
Customer Support

Good afternoon calmurophs and thank you to the community for the information you provided. I would like to speak with you and figure out how to complete the update for your equipment. Please follow me (ChaunceyM_VZW) and send a direct message. Be sure to include your contact number and the best time to call.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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Re: 2.28 Firmware Update Failed
calmurphs
Member

tried the manual update a 3rd time and all went through this time...all is

good

On Sun, May 6, 2012 at 12:54 PM, Verizon Wireless Customer Support <

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