4510L Firmware will not update.

SteelerguyND
Newbie

Everytime I connect to teh 4510L it says I need to update the firmware. I have gone thru the process and I have the device manager showing the novatel wireless device. When I go thru the update the mifi reboots and I think I have it fixed, but as soon as I connect it says I have to update the firmware. What am I doing wrong?

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This does sound rather strange.  On the machine that is running Windows 7.  Try disabling the anti-virus and redoing the software update.  Also I would try going to vzam.net and get the software from the site instead of the prompt that you have been trying to do it from.  I am sure these measures will resolve your issues.  Hope this helps.  Thanks.

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SteelerguyND
Newbie

Geeze as soon as i posted this I decided to try the update on an old XP computer and it worked fine. I was trying it on a windows 7 64bit laptop. So if you have this problem try that.

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Not applicable

This does sound rather strange.  On the machine that is running Windows 7.  Try disabling the anti-virus and redoing the software update.  Also I would try going to vzam.net and get the software from the site instead of the prompt that you have been trying to do it from.  I am sure these measures will resolve your issues.  Hope this helps.  Thanks.

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