4G Connection Issue

geo2022
Newbie

We have 2 4G LTE Jetpacks and an Iphone 4 3G hotspot capability.  Beginning 3 November around 5PM EDT, the Jetpacks began to intermittently disconnect from the network.  Later in the evening, the service seemed to restore.  Beginning around 8:30AM EST, on 4 November the same issue manifested itself again.  We are able to establish a hotspot using the 3G Iphone 4 to operate our network.

We are located in Central Maryland.  Is anyone else experiencing this issue.  If so, where?

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4 Replies
counterpart9
Newbie

I'm in Maryland as well and I loss LTE service to my iPhone5 sometime yesterday and still don't have it back today. From Hagerstown to Baltimore I usually have LTE coverage, but none on my commute today. 3G is working for me too.

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Mazybell
Newbie

hi...i live in brighton, co...got the upgrade to the motorloa razr m...supposed to be 4g...never once do i get it..half the time sitting in my own house i dont even get signal...sorry i upgraded..

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counterpart9
Newbie

LTE service in Maryland is restored.

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bbiix2
Newbie

I began having connection issues on Sunday. I spoke with tech support on Monday and went through turning the phone off, turning the phone back on, checking this and checking that; to no avail. Then I was told it is a sim card issue and to go to my local VZ store to have sim card replaced. Enroute to the store; I have a connection. Go by the store anyway just in case there is something else going on. Was met at the door by a rep whom I explained to re my connection issue. He turned the phone off and turned it back on and said everything is fine. Great customer service there Verizon. Needless to say, when I arrived home later that evening; no connection again. This morning I had a connection for a few minutes and then nothing!!! I can receive and make calls, receive and send texts; but have NO internet connection. WHAT THE HECK??? I am in Tennessee near Knoxville and have never had an issue such as this before..........

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