Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
When I had the 3G mifi the laptop connected fine, but I have been unable to connect to the internet using the 4G jetpack, and at the suggestion of someone else, realize that it may be due to a difference between using WPA or the newer WPA2. I don't know how to change this, especially because I found the settings on my Windows 7 Dell desktop, but when I tried to change to the WPA personal, I lost connection. I need to be able to use both computers via the jetpack. Please help with this! PS already took to local verizon wireless, they could not help me
On the jetpack change your Cipher Type to TKIP or lower your security to WEP.
Some devices have issues connecting to WPA Cipher Type AES
Kayto, let's make sure we get your internet working on both of your computers. Here is how to change the security settings online for our Jetpacks http://bit.ly/QYOwue. Try different settings to see which works for both of your computers.
Let me know if you need additional assistance.
MarquiaF_VZW
Follow us on Twitter @VZWSupport