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4G LTE USB Modem UML295 Mobile Broadband Manager update causes BSOD
wcs_john
Member

I have a UML295 on a Lenovo X1 Carbon running Windows 7 Pro. Every worked great until I installed the Mobile Broadband Manager software updated earlier this week. Now I get a blue screen of death a few times a day. I've NEVER had a BSOD before and it started happening the same day I installed this update. I uninstalled it and reinstalled, but no improvement. I still have the installation file from July. If I revert, will I be ok? Any other ideas?

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Re: 4G LTE USB Modem UML295 Mobile Broadband Manager update causes BSOD
vzw_customer_support
Customer Support

Wcs_john, we certainly don't want you to continue having computer problems with the new software. There is no hard in reverting to the old software. I would suggest completely removing the current software first, and then download the previous file you had.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: 4G LTE USB Modem UML295 Mobile Broadband Manager update causes BSOD
RiverH
Member

I am having the same problem, only I never had an old driver - this is a new computer problem. Can you please provide the old driver?

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Re: 4G LTE USB Modem UML295 Mobile Broadband Manager update causes BSOD
vzw_customer_support
Customer Support

Hi RiverH,

Let's see what's causing the problem! Try this:http://vz.to/1fehTFy .

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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