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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Since my crappy Pantech UML290 4G device actually started picking up a 4G signal I cant stay logged into Yahoo IM for more than about 10 seconds. Just today though it dropped back down to only receiving 3G and it works fine. Any one having this issue?
kmc95,
I'm sorry that you have been unhappy with your LTE experience. We want to help turn this around. I have a couple of questions to clarify the issue. Is it only Yahoo IM that is disconnecting? Are you having issues with other websites? Do you have an application downloaded on your PC for the IM service?
Let us know so we can work on this!
Katie H
VZW Support
Follow us on Twitter @VZWSupport
The problem started when the 4G started being received. Up til then Yahoo IM worked fine. And other web sites work fine. I looked online and found out how to force it to pick up the 3G only and now the Yahoo IM works fine, as it did before. But the 3g connection isnt very good so loading web sites is usually pretty slow. I really need to figure out how to make the 4G work with Yahoo IM. Im using windows 7 and when I emailed your support page i was told that there is a way to change the settings for windows but that id have to call and talk to someone. Id rather just have an email. Thanks