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Both of the 4G mobile hotspots are useless for business use

I just returned the Samsung SCH LC11 as it can't be used with VPN. I saw that the Novatel 4510L was released and spoke to level 2 tech, it's not VPN compatible either.  Great to have a 4G network that useless for business.  The tech team has no clue as to when this will be resolved.