I was down for week, support couldn't get past me having a usb modem in an extended area as the problem. After many calls and driving to a tower with my device, they finally checked the towers.
Here is what I'm getting tonight.
I'd say my towers have been fixed. Not bad for a USB modem with a Yagi antenna about 6 miles from a tower in an "extended LTE" zone. Also labled "a troubled area".
I live in the boondocks of Weston, Colorado 81091 and from June 2010 to June 2012 I got perfect reception with a USB 760 and external antenna that showed -66 dBM. Well almost exactly two years to the date my reception becomes dial-up speed. Can't watch a video, can't run Live Update for Norton Anti-Virus, can only do plain jane email stuff. I've called in at least six or seven times and reception would improve then go back to the slow dial-up speeds. Last time I called in the tech service people whined about me calling in so much. Others told me my device was two years old and needed to be replaced.
So last week I got a MiFi4620L Jetpack f3f9. Did not improve my performance, called in again and still same old marginal area. Well, I have four bars and my -66 dBm still registers.
I am fed up with Verizon Wireless Broadband and tech service. Get your rears in gear and fix my problem.
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