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Can I access my jetpack wifi password remotely?
Grodrianst
Newbie
‎09-11-2018 09:13 AM

Can I access my jetpack wifi password remotely? I am 7 hours away from my jetpack and forgot to write down the pw before I left.

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Re: Can I access my jetpack wifi password remotely?
Ann154
Super User
Super User
‎09-11-2018 11:38 AM

Why do you need to connect to it when you are 7 hours outside of the range of the Jetpack?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can I access my jetpack wifi password remotely?
John_Getzke
Champion - Level 1
‎09-11-2018 01:18 PM

No.  There is not a remote access option for the control panel of the Jetpack by default.

Accessing the MiFis admin page remotely requires the assistance of a VPN to enable a local connection to the Jetpack.  If you don't already have something setup in this area then you are out of luck.

It would be easier to contact a trusted individual near the Jetpack to physically retrieve the information you need.

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Re: Can I access my jetpack wifi password remotely?
vzw_customer_support
Customer Service Rep
‎09-13-2018 09:18 AM

Grodrianst, I would be equally curious to find this out as well. I want to help as much as I can. John did make a great point about your retrieving your password. Is there a reason why you are trying to get the password when you are not near the device? 

 

 

Amber_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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