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Can't update datacard
jcgc50
Member

I purchased a UM 175 datacard and Alltel plan in July 09. About two weeks after that VZ took over the account.

 

The card was initially activated with the Alltel software. Since then I have installed and use VZAM software which connects with no problem.

 

However, I have never been able to update the card since that initial activation. Since I travel a good bit the impact I have had is that frequently associates who have a VZ card connect with a strong broadband signal and I don't.

 

I have called VZ customer support more than once. I get different explanations but no solution.

 

Anyone have any ideas?

 

Jim

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