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Canteena trouble
Begotdot1
Newbie

I have a Red light and a Green light on my Canteena, speed on my computer is very slow whats wrong?

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Re: Canteena trouble
7e18n1
Specialist

LTE Internet (Installed) formerly Home Fusion, has two major components: the HBA or antenna and the HBR or router. These are electrically connected together with coax cable. Since I don't recall anyone before you mentioning lights on the antenna, I'll assume you are talking about the lights on the router.    

The first step would be to review pages 6-11 in the manual to help determine what is wrong and call Customer Service (800) 922-0204 where recommended.   

https://www.verizonwireless.com/dam/support/pdf/lte-internet-installed-manual.pdf

Turning it off when it fails, waiting a minute and turning it back on will solve many
problems. Also, pushing the Reset button can help too.

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