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Chat using USB760 modem

I have a MacBook Pro and have been using the USB 760 for all my internet services.  It has worked fine for general usage, but now I have been trying to use iChat, a Mac chat program which lets you do text, audio and video chatting.  It has worked one time from a hotel in Yreka, CA while on a trip for video chat, but I can't get it to work from home.  I have a full 4-bar signal and 2.5 mb download and 1.5 mb upload speed, but I still can't get it to work.  The text chat works fine, but neither the audio nor video chat will work.  Just get an error message that we've been disconnected.  I've been working with a buddy who also has a Mac trying to get it to work.  It works fine from the local Starbucks on their Wifi, but not a half mile away at my place on the USB 760.


Am I missing some settings or something?  Thanks for any suggestions or comments.