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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Data usuage won't display
MaryvilleTim
Member

For about 3 months now, my JetPak won't display the data usage. It says it is not available at this time. I can go to the web and get the usuage with no problem, but when on the road, I want it from the JetPak. Any ideas why it is constantly unavailble?

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Re: Data usuage won't display
vzw_customer_support
Customer Support

Maryville Tim,

Yikes, let’s get you connected and able to get your info on the go. Did you notice any new updates to your jetpack, 3 months back, when this first started? Any damage to the device at all? Do you notice a difference in  your internet connectivity?

SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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