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Dialing issue using extender

Ran into a strange dialing issue when dialing through the extender.  Tried dialing my voice mail using the speed dial "w" or 1 on a BlackBerry 9630, with the password stored as part of the speed dial.  Verizon voice mail says I sent a bad password.  This works fine when not going through the extender and also if you manually dial *86 or my number, then dial the password after the prompt.  I'm wondering if the two tones you hear when using the extender are being heard by voice mail as the begining of the password string.


Tested with three different phones and the error is consistent.