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Does anyone else think unused broadband minutes should be refunded or rolled over?
iwantrolloverdata

I just started using Verizon a little over a month ago.  I love the fact that the 4G LTE is faster than my satalite internet.  What i dont like is the fact that i pay $80 for 10GB of Data, and if i dont use it all i lose it yet if i go over 10 i pay for it...sounds like a lose lose situation.  Why not make it even and rollover any unused data, or credit it back to us on our bills. 

So this all stems from the fact that on my 1st bill I used around 5GB of data....Yet 5- 7 days into my second month I some how managed to use 12.2GB.  Nothing was done differently.  No one else had access.  No major DLing took place....No streaming....etc... So i started delving into the bill and that is when and where i learned i only used 5 GB last month...and now i am paying $10/GB for every GB i use...if i already payed for 10 GB last month and only used 5 and now i am at 13 GB....i think in a fair system i should still have another 2 FREE(already payed for) GB coming..... Am I being unreasonable? Is this Idea way out there? Input?

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Re: Does anyone else think unused broadband minutes should be refunded or rolled over?
commonsense101
Specialist

because no one does, it doesn't benefit them and it would add more complications to an already hard to read billing system

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Re: Does anyone else think unused broadband minutes should be refunded or rolled over?
jcharriso51
Enthusiast

That would be nice.  I am on the 10gb plan and some months I only use 7-8 GB..  However in Feburary I went over the 10Gb limit by a very small margin on the last day of the billing cycle. I got hit with the $10 fee yet did not have the oppertunity to use the vast majority of data I paid for.    It would add value to the customer if the data allotments would carry over. Of course Verizon would lose the overage charges so I doubt this will ever occur.

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