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Excessive Data Usage
lg611
Member

I've just checked my data manager, and it's saying that I've used 2.5GB of data today alone.  I don't understand this, since I've had cellular data turned off since Friday.  It's now Sunday.

I've also had to increase my data usage every month, since I seem to be using data at an astronomical rate.  I'm not sure how this is possible, since I turn off cellular data from about 5pm-9am M-F, and all during the weekend.  When I do have cellular data on, I am almost never streaming music or watching videos.

Is anyone else having this problem?  If so, is there a way to fix this?  I'm getting incredibly frustrated with Verizon, and feel like they're just milking me for money at this point. 

Thank you in advance for the help.

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Re: Excessive Data Usage
vzw_customer_support
Customer Support

No need to worry lg611! We would be delighted to assist. What device are you using? Have you reviewed data sessions by visiting http://bit.ly/xB4iTc? Please keep us posted, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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