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Extender web interface login
ROBRIC18
Enthusiast

I'm tired of the run-around. I have nearly zero bars and I am told to use WI-FI calling. Why should I pay a cable bill instead of getting Verizon services? I have have two extenders shipped to me and both indicate on step 7 that no ethernet connection can be found. I am a network engineer and IP addresses are not new to me. I am told that the default sub-net is 192.168.1.1 but my network is 192.168.0.1. I should not have to reconfigure my network to get your device to work. I have the default password and need to know the user name to login to the web interface. The support rep doesn't even know what DHCP is. He's reading a script. I have 6 static IP's and cannot even assign a static IP. I could with my Vonage adapters (4).

0 Likes
Re: Extender web interface login
John_Getzke
Super User
Super User

> and both indicate on step 7 that no ethernet connection can be found.

Sounds like this is the problem.

> I am told that the default sub-net is 192.168.1.1 but my network is 192.168.0.1.

You could try temporarily reconfiguring your home network or setup a separate VLAN.  Test if the Extenders need to be on 192.168.1 or not.  Confirm and let us know.

> I have the default password and need to know the user name to login to the web interface.

Is there a default username?  Some network devices let you leave the username blank.  Confirm the model number for your Network Extender so we can check the User Guide for confirmation.  There should be a description of the default login credentials and process somewhere.

> I have 6 static IP's and cannot even assign a static IP.

You should get the device working on DHCP before you jump to configuring a static IP.  After you have it working on DHCP then migrate over to a static IP.

> I could with my Vonage adapters (4).

I don't understand what that means.  Lets stick to the VZW devices for now.

Re: Extender web interface login
7e18n1
Specialist

See page 14 in the Samsung SLSBU103 4G Network Extender User Guide:

http://s7.vzw.com/is/content/VerizonWireless/Devices/Samsung/4glte-network-ext/samsung-4g-lte-networ...

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Re: Extender web interface login
ROBRIC18
Enthusiast

Wrong answers. I am not going to reconfigure my network to get a Verizon device to work. I have already tried DHCP. Don't waste your time telling me not to try static IP's. This device should not need to be reconfigured to work. It should auto-detect the network. Verizon should not assume everyone is on DHCP. The end-user does not usually have my level of experience. I don't mean to be rude but I am tired of paying a bill and getting no service.

To be abundantly clear, my network uses a Netgear wireless router AFTER my cable modem with static IP's. I've tried static and DHCP. Netgear defaults to 192.168.0.1.Linksys defaults 192.168.1.1. But I have already reconfigured my ethernet port on a laptop to both addresses and cannot connect. That means that my office network infrastructure is not the problem. If I cannot connect I cannot tell it manually to use MY network address. I WILL NOT change my network to agree with a Samsung SLS-BU103. I know how to use a straight through cable or a crossover cable and how to change the NIC adapter settings for a temporary connection. A VPN connection is not possible if it cannot detect the ethernet connection as I have written.

No GPS signal. No Ethernet Connection Found. Cannot login without an ethernet connection found in order to reprogram.

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Re: Extender web interface login
ROBRIC18
Enthusiast

One more thing... no GPS lock even though I live at 6,500 feet above southern California with a clear view of the southern sky. I have two Extenders and both fail. Sounds like a design failure. It seems that it also needs a strong cell site tower -- which doesn't exist and is the reason for needing it. Unlike the Sprint device that worked these don't.

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Re: Extender web interface login
ROBRIC18
Enthusiast

I am taking the time to report that the issue has been resolved. It turned out to be a failure on Verizon's side. Although they indicated that the device had been activated it had not been. MANY calls alter that is resolved. The unfortunate part is that we could only get it to work using one of my static IP's.

To those of you that went out of your way to dismiss me as an incompetent network administrator of a known web hosting company let this be a note to your ego. Stuff it. You were deliberately rude and went out of your way to attack me personally and my skills that clearly are more advance than all but one of you. If this is how you as a community help others it may be time for you to get an education in networking before you assume that your uneducated answers were more likely correct than mine and one other.

That's a problem with the internet. People feel that they may go out of their way to act more as a troll than as a helper.

This issue is resolved by the OP.

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Re: Extender web interface login
John_Getzke
Super User
Super User

> turned out to be a failure on Verizon's side. Although they indicated that the device had been activated it had not been

Thanks for taking the time to respond back and confirm what the problem was.  This is helpful feedback.

> To those of you that went out of your way to dismiss me as an incompetent network administrator of a known web hosting company let this be a note to your ego. Stuff it.

I don't understand how you interpreted our responses this way.  No one stated or suggested you were incompetent personally or professionally.  You provided us some info, asked questions and we provided our thoughts.  I see nothing to stuff, please clarify.

> You were deliberately rude and went out of your way to attack me personally and my skills that clearly are more advance than all but one of you.

And yet, you seem to have no problem telling the people willing to offer suggestions to stuff it.  Nice.

> If this is how you as a community help others it may be time for you to get an education in networking before you assume that your uneducated answers were more likely correct than mine and one other

Now you are ranting and the constructive feedback has stopped.  I feel you can safely be ignored.