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Forced IMS connection.
scott21
Contributor - Level 2
‎05-03-2013 11:58 AM

Is anyone still getting the

Apr 30 21:49:11 2013System LogWAN LTEForced IMS connection.

I am getting it everyday most time 1 to 2 times aday.

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Re: Forced IMS connection.
scott21
Contributor - Level 2
‎05-03-2013 12:00 PM

I meant Forced IMS disconnection

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Re: Forced IMS connection.
johnnusko
Enthusiast - Level 2
‎05-03-2013 12:32 PM

I have 11 disconnects from 4/11 through 5/3. Most occurred from 4/13 through 4/17.

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Re: Forced IMS connection.
scott21
Contributor - Level 2
‎05-03-2013 01:27 PM

I am getting them every day almost and not sure what to do about them.

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Re: Forced IMS connection.
vzw_customer_support
Customer Service Rep
‎05-05-2013 12:42 PM

Hi scott21. We don't want you getting disconnected from our awesome LTE network. Is this for your Verizon Wireless Home Fusion service? When you are seeing the Forced IMS Disconnect happen, has your internet connection been idle for a while? Or possibly streaming music or videos with no change in what's open online? The disconnect should generally only happen when your connection is idle and then automatically reconnect when you open a browser page or do something new. Does this happen? If not, what do you need to do to connect to the internet again? Can you check your firmware version http://vz.to/104Nzn9 to make sure it's updating properly?

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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Re: Forced IMS connection.
scott21
Contributor - Level 2
‎05-05-2013 02:06 PM

It happens at 2 day's eveytime no matter what idle, streaming or whatever its gonna force ims disconnection . It has the lastest firmware that is when it got worse for me, only way get back up is to wait 10-15 mins or reboot it.

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Re: Forced IMS connection.
scott21
Contributor - Level 2
‎05-05-2013 05:46 PM

I would like to add everything has been replaced but the power adapter, Would that help to replace that ?

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Re: Forced IMS connection.
scott21
Contributor - Level 2
‎05-08-2013 12:45 PM

Thanks for help but they let me out of my contract due to the Forced IMS Disconnection   .

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