Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Gateway netbook
alk911
Newbie
‎03-12-2010 05:57 PM

I purchased a gateway netbook from Verizon and it is a piece of junk.  It is slow, will not stay connected, and doesn't operate properly.  Is anyone else having problems with theirs?  Verizon will not replace it, they say I have to go thru Gateway, who tells me that it is Verizon's problem.  I can also send it in and they will try to fix it and I will be without it for months.  Can I connect an external antenna for better service?

0 Likes
2 Replies
Correct answers are available for this post.
Re: Gateway netbook
MorganB
Specialist - Level 1
‎03-15-2010 01:56 PM

What version of VZ Access Manager are you using? Have you downloaded the most recent version? Also, before you connect, how many bars of signal do you have?

0 Likes
Correct answers are available for this post.
Re: Gateway netbook
dgbianch77
Newbie
‎03-23-2010 01:25 AM

I've been using one for about three months now and have had one problem. When Verizon tech support exhausted their resources they brought Gateway into the loop. 

 

When does it disconnect, when using or idle? VZAM can be set to auto reconnect. Have you done that.?

 

Keep pressing support. Someone has to be able to resolve the problem.

 

DGB

0 Likes