HomeFusion daily failures
Stevebskmo
Newbie

The homefusion connection drops out almost daily now. Yesterday with telephone support we supposedly fixed some settings(on their end) and did the reboots of the cantana. Worked well till this AM when it went down again. Had to remove power from the cantana and then power it back up before I could again get service. There is another thread on this problem that does not show a solution and that same thread has been locked since November. Verizion has been good so far but it appears this is a problem they cannot fix and will not admit it. Still they continue to sell a faulty service.

0 Likes
Re: HomeFusion daily failures
scott21
Contributor - Level 2

Sadly HF isn't reliable  this has been going on since Sep. 2012 not going be fixed. I am just waiting for att go nationwide with there home lte and i am gone.

0 Likes
Re: HomeFusion daily failures
vzw_customer_support
Customer Service Rep

We want to pick up any connections that have been lost with your HomeFusion, Stevebskmo. Were we able confirm you have the most recent software? http://vz.to/1lPlub4
http://vz.to/18OWWLX


TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: HomeFusion daily failures
vzw_customer_support
Customer Service Rep

We wish you didn't experience unreliability with your HomeFusion, scott21. We want you to stay with us for years to come!  Are you having a problem?

TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes