Hotspot won't accept facebook

[Jeanann]

I can get any website I want on my hotspot. but it will not get facebook.  As of yesterday June 2 early afternoon,  I was able to get in then two hrs later I went to get in and it will not get in to facebook. it says internet explorer can not display webpage  I clicked on diagnose problem and got no where.  why is this?I did not do anything different to my computer, no new programs or updates.  I called Verizon yesterday when this happened and they put in a trouble report. the man said he would get back to me with updates and so far nothing.  I have tried to call Verizon many times today and get the recording that they are experiencing a lot more calls than usual.  so why can''t you have on your website a post that there is a problem and you are working on it so I know something is being done.  right now I am very, very upset with Verizon and don't understand what is going on.

[JayBoss]

Im actually having the exact same problem. It worked briefly last night for maybe five minutes, but since then nothing. Very frustrating.

[XsiveIdling]

if you're a little savy when it comes to computers you can try changing your dns server to say....8.8.8.8 (thats one of the google dns servers) and see if that works.  Also I would suggest trying to ping facebook.com.  I have a samsung hotspot and I've not had any issues with facebook....whether it be the app on my ipod or the actual page on my laptop.

[oosillyoo]

Which hospot? Works with my Novatel MiFi 4510l.

[bluevioletfour]

I've called 611, pushed 0 and have a live person to talk to.  As of this evening, "They are still working on solving the problem, and don't have an estimated time of when it will be solved." 

[ChaunceyM_VZW · Accepted solution]

Thank you to the other community members for your replies. Please click here to download Hotspot Shield. This may resolve the issue you have described regarding connecting to Facebook. 

ChaunceyM_VZWSupport

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