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Hotspot won't accept facebook
Jeanann
Newbie

I can get any website I want on my hotspot. but it will not get facebook.  As of yesterday June 2 early afternoon,  I was able to get in then two hrs later I went to get in and it will not get in to facebook. it says internet explorer can not display webpage  I clicked on diagnose problem and got no where.  why is this?I did not do anything different to my computer, no new programs or updates.  I called Verizon yesterday when this happened and they put in a trouble report. the man said he would get back to me with updates and so far nothing.  I have tried to call Verizon many times today and get the recording that they are experiencing a lot more calls than usual.  so why can''t you have on your website a post that there is a problem and you are working on it so I know something is being done.  right now I am very, very upset with Verizon and don't understand what is going on.

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1 Solution

Correct answers
Re: Hotspot won't accept facebook
ChaunceyM_VZW
Contributor

Thank you to the other community members for your replies. Please click here to download Hotspot Shield. This may resolve the issue you have described regarding connecting to Facebook. 

 

ChaunceyM_VZWSupport

 

Follow us on twitter @VZWSupport

View solution in original post

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Re: Hotspot won't accept facebook
JayBoss
Newbie
Im actually having the exact same problem. It worked briefly last night for maybe five minutes, but since then nothing. Very frustrating.
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Re: Hotspot won't accept facebook
XsiveIdling
Newbie

if you're a little savy when it comes to computers you can try changing your dns server to say....8.8.8.8 (thats one of the google dns servers) and see if that works.  Also I would suggest trying to ping facebook.com.  I have a samsung hotspot and I've not had any issues with facebook....whether it be the app on my ipod or the actual page on my laptop.

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Re: Hotspot won't accept facebook
oosillyoo
Enthusiast
Which hospot? Works with my Novatel MiFi 4510l.
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Re: Hotspot won't accept facebook
bluevioletfour

I've called 611, pushed 0 and have a live person to talk to.  As of this evening, "They are still working on solving the problem, and don't have an estimated time of when it will be solved." 

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Re: Hotspot won't accept facebook
ChaunceyM_VZW
Contributor

Thank you to the other community members for your replies. Please click here to download Hotspot Shield. This may resolve the issue you have described regarding connecting to Facebook. 

 

ChaunceyM_VZWSupport

 

Follow us on twitter @VZWSupport

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