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How can I put my Verizon Jetpack in vacation mode for six months?
lillianray0
Member

How do I put my Verizon Jetpack in vacation mode for six months?  I was told when I purchased it that I could do that when I wasn't using it.

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Re: How can I put my Verizon Jetpack in vacation mode for six months?
vzw_customer_support
Customer Support
Thanks for reaching out to us! We do have a way to suspend the jetpack for seasonal/vacation. There is a $15.00 fee to suspend.
We can suspend for 90 days maximum per instance, 180 total days in any 12 month period.
When you sign in http://bit.ly/XO51J0, you can suspend the service.
I hope that helps!

TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How can I put my Verizon Jetpack in vacation mode for six months?
vzw_customer_support
Customer Support
Thanks for reaching out to us! We do have a way to suspend the jetpack for seasonal/vacation. There is a $15.00 fee to suspend.
We can suspend for 90 days maximum per instance, 180 total days in any 12 month period.
When you sign in http://bit.ly/XO51J0, you can suspend the service.
I hope that helps!

TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: How can I put my Verizon Jetpack in vacation mode for six months?
7e18n1
Sr. Member

Call Customer Service (800) 922-0204.

It is called suspend service (Other Voluntary Suspension):

http://www.verizonwireless.com/support/suspend-service-faqs/

Re: How can I put my Verizon Jetpack in vacation mode for six months?
Weth
Sr. Leader

I would use the online method and not the call customer service method. There have been people that are charged $15 to have customer service to spend and free to do it online

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