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How can I put my Verizon Jetpack in vacation mode for six months?
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How do I put my Verizon Jetpack in vacation mode for six months? I was told when I purchased it that I could do that when I wasn't using it.
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Thanks for reaching out to us! We do have a way to suspend the jetpack for seasonal/vacation. There is a $15.00 fee to suspend.
We can suspend for 90 days maximum per instance, 180 total days in any 12 month period.
When you sign in http://bit.ly/XO51J0, you can suspend the service.
I hope that helps!
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We can suspend for 90 days maximum per instance, 180 total days in any 12 month period.
When you sign in http://bit.ly/XO51J0, you can suspend the service.
I hope that helps!
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Thanks for reaching out to us! We do have a way to suspend the jetpack for seasonal/vacation. There is a $15.00 fee to suspend.
We can suspend for 90 days maximum per instance, 180 total days in any 12 month period.
When you sign in http://bit.ly/XO51J0, you can suspend the service.
I hope that helps!
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
We can suspend for 90 days maximum per instance, 180 total days in any 12 month period.
When you sign in http://bit.ly/XO51J0, you can suspend the service.
I hope that helps!
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Call Customer Service (800) 922-0204.
It is called suspend service (Other Voluntary Suspension):
http://www.verizonwireless.com/support/suspend-service-faqs/
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I would use the online method and not the call customer service method. There have been people that are charged $15 to have customer service to spend and free to do it online
