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How come 4620 jetpack doesn't know where it is?
rojoyinc
Member

Went from a 3G dongle in a BR1000 router to the 4G jetpack... In doing this, apps like four square no longer work, weather and other apps can't locate my location. Why  is this?  Using it as hotspot with iPads and desktop.  This is my only net access as I live in rural area with no cable or dsl available here.

Speed so far is incredible. 20 even 30mbps, doesn't seem to drop out like my 3G did.  Only problem, went from unlimited to 5gb, used limit in 24 hrs. Upgraded to 10gb... And dunno where I'm currently at.

Akeem why nothing larger was available and they said because our customers never need more?   So we don't offer anything larger.  I said, weird aren't you in the business of selling data transfer....   Like I want mores and you don't offer more?

And more is usually a better value...  Ie.  5gb for 50.  And 10gb for 80.  Why over 10 do I pay the 10 buck per gb of the smaller plan? 

Should'nt going over a 10gb plan be 8.00 per GB.  Or is that to logical?

If there is one thing I have learned...  Verizon is anything but logical in their business practices.

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Re: How come 4620 jetpack doesn't know where it is?
rojoyinc
Member

So why do apps say can't locate you?

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Re: How come 4620 jetpack doesn't know where it is?
commonsense101
Sr. Member

wireless isn't ment as a home internet connection

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Re: How come 4620 jetpack doesn't know where it is?
rojoyinc
Member

Huh? What's it matter if I am home or out....

I'm forced to use it home, it's all we have in the Area other than slow satellite.  Isn't it meant to work where ever you go?

I got to my dock, out on the lake, to the restaurant, in the car... Seems perfectly suited for where ever I am?

And Is eing home the reason why it doesn't know where I am?

I've used a 3G dongle for three year here.  The 4G upgrade is great, but it's confusing why I have lost his location functionality.

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Re: How come 4620 jetpack doesn't know where it is?
commonsense101
Sr. Member

My comment was more focued on your data usage than your location..

its not intended to be your main internet source, its supplemental

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Re: How come 4620 jetpack doesn't know where it is?
John_Getzke
Leader
Leader

Rojo,

Its important to know that 4G LTE capable devices reside on an entirely new network based on SIM card technology.  The old GSM/3G only devices do not perform in the same way as the new ones do.

The best excuse for inconsistencies between the two is that the SIM card network hides behind something called a NAT firewall.  In a nutshell this means that you are not provided a public IP address and external users/services will not be able to talk to your devices.  Specifically, we all appear to have the same IP address when behind a NAT which makes it hard to pinpoint who is who from an outside/unapproved source. 

For most general purposes NAT does not interfere with browsing, email or video content which is what most people like to do on the internet.  Certain things like IP Security cameras, select VPN clients, XBox live and VoIP phones are known to have this same limitation on the new SIM card network.

There are no good/cheap work arounds to this limitation on LTE devices at this time.

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Re: How come 4620 jetpack doesn't know where it is?
John_Getzke
Leader
Leader

Rojo,

As I am reading through the User Guide/manual for the 4620 I can see there is a section on GPS over WiFi. 

4620L Manual:

http://cache.vzw.com/multimedia/mim/vzw_mifi_4620_jetpack/4620_manual.pdf

Have you had a chance to review page 68 yet?  This page talks about the requirements to enable and access the GPS over Wi-Fi feature which may relate to the apps that you mentioned.  It sounds like you need to have the drivers installed on your machine, configure a NMEA port and configure your apps to use the port.

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Re: How come 4620 jetpack doesn't know where it is?
rojoyinc
Member

Seems odd - Good internet service wouldn't need to be supplimented.

No matter, I stopped in to the local shop and they're taking back my 4G and looking to replace it with a 3G hotspot device and restoring my unlimited plan.  They said their mistake they misread my usage.  (they said 5 to 6gb a month) it was actually 50-60gb per month.

So awaiting the 3G device to come to the store.

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Re: How come 4620 jetpack doesn't know where it is?
rojoyinc
Member

All sounded good... But doesn't know where I am when I am home.  I took it with me and it knows where I am everywhere else... So so much for that idea. 

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