Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

How to manually enter an IP address for Port Forwarding on the Verizon Smarthub router?
mickeysuzy
Newbie

I need to know how to manually enter the IP address into the Smarthub router so that I can see my NVR from outside the network.  I am using a Static IP address and my NVR has a Static IP Address inside the subnet.  I do not see where I can manually enter an IP Address.  There is a drop-down box that lists various IP Addresses but none shows my NVR.

0 Likes
Re: How to manually enter an IP address for Port Forwarding on the Verizon Smarthub router?
carment_vzw
Verizon Employee

mickeysuzy-

We want you to have all of the needed tools to set up Port Forwarding from your SmartHub device. Please follow the link for the steps needed and let me know how that works https://vz.to/2TGaViq

Here's a helpful link with FAQ's that may also help https://vz.to/2De07DM

CarmenT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: How to manually enter an IP address for Port Forwarding on the Verizon Smarthub router?
mickeysuzy
Newbie

Is there a way to manually change the IP Addresses in the drop-down box

under port forwarding or add a new IP address?

Thanks,

Mickeysuzy

<http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

Virus-free.

www.avg.com

<http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

On Thu, Jan 10, 2019 at 2:55 PM carment_vzw <forums@verizonwireless.com>

0 Likes
Re: How to manually enter an IP address for Port Forwarding on the Verizon Smarthub router?
John_Getzke
Super User
Super User

Port forwarding will not work unless you have a Public IP Address from Verizon first.

There are currently several work arounds:

1. Purchase a public IP from Verizon for $500

2. Setup a VPN connection

3. Purchase a NVR with a cloud subscription service

4. Terminate service with VZW and purchase service through a provider that offers a public IP

0 Likes