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I've had a Samsung network extender for over a year and it's been great. About a week ago, my iPhone 5 stopped connecting to it. I've never had problems with this. All the lights on the extender are blue, so it seems it's working fine. Any suggestions
lakebabe
Member
‎01-29-2015 05:53 PM

I've had a Samsung network extender for over a year and it's been great.  About a week ago, my iPhone 5 stopped connecting to it.  I've never had problems with this.  All the lights on the extender are blue, so it seems it's working fine.  Any suggestions?

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Correct Answer!
Re: I've had a Samsung network extender for over a year and it's been great. About a week ago, my iPhone 5 stopped connecting to it. I've never had problems with this. All the lights on the extender are blue, so it seems it's working fine. Any suggest
KathyH_VZW
Verizon Employee
‎01-30-2015 04:37 AM

Oh no! Lets ensure that you are connected. Have you tried to reset the Network Extender? Are other devices able to connect to the Extender? Is your Internet service up and running? 

Share details so that we can help!

Thank you, 

LenaA_VZW

Follow us on Twitter @VZWSupport

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