Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
IPAD 3 wont connect to MIFI 4620L when other wifi signals are present
knox99
Newbie

I work in a large building with multiple wifi signals bouncing around. My MIFI 4620L works perfectly with all my devices everywhere except in the building in which I work (where it is most needed).  Jetpack reception is good. IPAD recognizes the jetpack, but when I try to connect it either simply wont connect or it connects and disconnects in a fast repetitive cycle.  Any Ideas?

0 Likes
Re: IPAD 3 wont connect to MIFI 4620L when other wifi signals are present
vzw_customer_support
Customer Support

Hi knox99,

It's a bummer when you are having trouble using your device in the place you need it most! I'm here to work with you and get to the root cause of the issue. Please try the steps below for some troubleshooting.

Connect to any device and then navigate to 192.168.1.1 . Then, login using the password on the Mifi label. Once completed, please click on Advanced and then Settings and change the available Wi-fi Connects to one. At this point, please retest at your work location. Please let me know if you need additional assistance, thank you!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

0 Likes