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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Issues with Conflicts?

Hello out there --


My uncle has DSL at home but he also just purchased Verizon mobile broadband for when he travels for work.  I'm the technology savvy one in the family so he just called me with a problem ... since he installed the card for the Verizon mobile broadband, he can't connect to his home DSL.  Has anyone else had that problem?  I know absolutely nothing about mobile broadband when it's used on a computer with another internet connection.  Do you guys have any idea what could be causing him to get the message, "Device not identified"?  I'm trying to fix this long-distance as he lives in another state.  Otherwise, I'd just troubleshoot until it was fixed.


Thanks in advance!