Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Issues with Intel Core i3 and Verizon Broadband Cards?
Duder87
Member

I don't know if I am looking in the right place but I work for a retail store doing various installs on computers both hardware and software. I came across a new Asus laptop with a core i3 processor and the customer also purchased a Verizon wireless USB mobile broadband card (not sure of model) with 2 year contract. She paid for me to install the card which I've easily done on other machines. After loading the software, VZAccess could not detect any card for some reason, So I uninstalled and reinstalled and tried again and still nothing. So I tried the card on another machine without the core i3 and it worked just fine so that meant the card was okay. I figured it was a lemon Asus laptop so I switched it out with the same computer. I loaded up the software and VZAccess could not detect the USB card still!! So my question is: is this a known issues? is there a fix?

 

 

                                                                               Thanks,

                                                                                       Eric

0 Likes