After upgrading my Note 4 to Lollipop 5.0.1, I am unable to consistently keep my phone connected to the network extender. It will show the home icon and 3G connection, but then drops off to 4G with 1 bar and the home icon shown. Verizon wants me to do a factory reset which I don't want to do unless I really have to. I heard there might be a network extender firmware update that could fix the issue. Or a Lollipop patch? Any ideas/thoughts?
Yes I have done that and still have the same issue. How can I update my network extender firmware/software?
Yes, I too want to update my extender firmware. I have two extenders at different locations, work and home. One I purchased in 2014 and I have to modify my phone settings in order to connect to that extender. The extender at work I purchased in 2015 and the phone connects just fine to that one with factory settings, and the connection is better.
This tells me that the older network extender has older firmware and doesn't connect as easily to my new phone, a Galaxy S7.