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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Well, unlike a lot of post on here we are pretty happy with Verizon as a viable alternative for ISP - formerly with Hughes satellite - cost a fortune to get installed - two service calls for $300.00 apiece convinced us to ditch then!
Our only complaint is the caps on usage - had to upgrade from the 5GIG plan to 10GIG - kinda pricey.
But the problem now is that our usage, usually updated daily, hasn't been updated since 12/22/2010.
Has anyone else experienced this?
Thanks! (and Happy New Year)
I have not experienced this. The usage estimates are almost real time for the last month or 2. I would call Verizon, This is not normal.
Thanks. I have a contact open with Verizon - just wanting to see if anyone else was experiencing this. Maybe we should take advantage of this; Verizon said if the problem wasn't fixed by end of cycle they would no-charge any overage <LOL>.
Strange that it would take this long to fix such a problem.