MiFi 2200 wireless connection issue

[liztnt123]

I have similar issues as I have seen others post.

I can access the internet if I direct connect the mifi 2200 direct to my laptop.

The mifi 2200 does connect wirelessly but it has limited connectivity status and the internet is not accessible.

The other oddity is whether I have the mifi 2200 directly connected thru the USB cable or wireless I am unable to connect to the device's IP address.

I can't figure out if it is a device issue or configuration issue.

I am presently waiting for tech support to call me back. 1.5 hours last night with tech support was no help.

Techs suggestion: take your laptop and mifi 2200 to a Verizon store for help... uhh NO.

Any body got any other suggestions while I wait for my call back?

Liz

[liztnt123]

Well I foudn some previous posts that suggest Wireless driver update. Did it..Atheros AR5007 - driver ver -  7.6.0.114

Still no help.. I guess I just keep digging. I know its a configuraton issue, and I'm not running this back and forth to the verizon store.

[PDCLarry]

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liztnt123 wrote:

I have similar issues as I have seen others post.

I can access the internet if I direct connect the mifi 2200 direct to my laptop.

The mifi 2200 does connect wirelessly but it has limited connectivity status and the internet is not accessible.

The other oddity is whether I have the mifi 2200 directly connected thru the USB cable or wireless I am unable to connect to the device's IP address.

I can't figure out if it is a device issue or configuration issue.

I am presently waiting for tech support to call me back. 1.5 hours last night with tech support was no help.

Techs suggestion: take your laptop and mifi 2200 to a Verizon store for help... uhh NO.

Any body got any other suggestions while I wait for my call back?

Liz

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I can answer some of your points, but not all. If you are directly connected via USB the WiFi feature is disabled, so you cannot reach the device's admin console at 192.168.1.1. This is normal. VZ Access Manager should provide all of the information you need, however.

If you connect wirelessly ca you go to the console? If so the WiFi is working. Does it show a connection to the cellular network? What version of firmware do you have on the MiFi? It should be 1.59.

When in doubt reboot. Use a paper clip in the Reset hole on the bottom. If that doesn't improve matters reset to factory settings; hold the Reset for 15 seconds.

[liztnt123]

PDCLarry, Good know that I should not be able to get to the mifi's console if I have the device tethered.

But I still can't get to the console thru the wifi connection, still has limited connectivity status. The vz access sw that is on the mifi had a FW upgrade exe file. No update was done, newest version currently installed and yes it is 159

I tried the paperclip reset with tech support with no luck and have done it again, holding the reset down for 15+secs

  I knew I should have just gone to the chill cook off instead of jacking with this thing all day.... Very annoying.

[abauman]

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liztnt123 wrote:

PDCLarry, Good know that I should not be able to get to the mifi's console if I have the device tethered.

But I still can't get to the console thru the wifi connection, still has limited connectivity status. The vz access sw that is on the mifi had a FW upgrade exe file. No update was done, newest version currently installed and yes it is 159

I tried the paperclip reset with tech support with no luck and have done it again, holding the reset down for 15+secs

  I knew I should have just gone to the chill cook off instead of jacking with this thing all day.... Very annoying.

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I'm having the same issue. I have two laptops ... one with Windows XP and the other with Windows 7. I tether the MiFi to my WIndows 7 box and it works. But when I make it a hotspot the Windows 7 box won't connect but the XP box will.

What I have noticed in the admin of the MiFI is that  the Windows 7 box is connecting via ARP while XP connects via DHCP. So the IP address assigned to the Windows 7 box is outside of the MiFi's DHCP (192.168.1.24) range while the XP box is within the range (192.168.1.2).

So if you are using Vista or Windows 7 we need to find a way to change the wireless adapter from connecting via ARP to DHCP. Or maybe increase the DHCP range of the MiFi device to include the ARP range.

I'll test some more and send an update,

[abauman]

Figured it out. My WiFi adfapter was retaining the last IP Address it had obtained ... in my case my home network.

Go to a command prompt and do an ipconfig -release followed by ipconfig-renew.

It pulls an address from the MiFi from the DHCP range and works perfectly.

[liztnt123]

OK I found my solution..well not sure which of the below fixed it..I suspect the last one. 

Updated Vista Home sp1 to sp2 ( 450+MB download )

Updated Atheros AR5007 drivers to 7.6 , 2008 release... there might be a newer release but I dont want to jack with it now that I'm working.

Check in network connections for wireless connection.

     I had 2 TCPIP protocols loaded. v6 and v4 .. v4 had IP and DNS hard set. changed both over to auto assign

WALLA Mifi is now working wirelessly.

[lckcmk]

try checking to see if all of your old device drivers are uninstalled.  Had a manager at our Verizon store very casually mention that......after 5 hrs with tech support not even bringing up the subject!