MiFi 4620 Firmware update keeps failing

[saintjames]

My 4620 has attempted and failed three firmware updates (here is the last log entry):

10/01/12 04:51:06

Mifi4620_3.20.03_to_3.20.03.01

403 Software Update Failed

Can someone please tell me what might be wrong here?

Thanks

[LagunaJim]

Me too!  Very frustrating.

Tried a hard reset before updating - no change.

Hoping for a solution soon - I hate having updates hanging out there...  but my device is working great!

/jim

[saintjames]

Yeah, I tried everything here also. However, I just read in another 4620 forum that we aren't alone on this issue. And that we might have a fix as soon as the end of this month.

[jmscott]

10-11-2012; Just talked to Tier 2.  Awaiting a fix which will be 3.20.10, no eta.  thats nice.  All solutions found in Broadband web site fail also.