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MiFi2200 Discount Error
Tad_B
Member

I was just sent a letter informing me that my "discount" was offered to me in "error" and that it would be discontinued within the next few billing cycles. 

 

This sounds like a "bait and switch" scheme to me.  I was "hard sold" on getting the new device and effectively eliminated my "unlimited" data package when I switched.  They told me that I would only have to pay $39.50 per month rather than the $50.00 per month on this new device.  Now they tell me the discount was a mistake? 

 

 

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Re: MiFi2200 Discount Error
PDCLarry
Novice

I can only offer sympathy and say that it's typical of Verizon. You can try writing or emailing the CEO; I've gotten some satisfaction that way in the past. And yes, I had a similar experience with FiOS service.

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Re: MiFi2200 Discount Error
YaleK_VZW
Verizon Employee

Hello Tad_B,

I apologize for the inconvenience this matter has caused you. We certainly appreciate your business as a Verizon Wireless customer.  I can review your account and provide the best options to resolve this concern.  Please PM your name and cell #. I would be happy to assist further.

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