Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
MiFi2200 / VPN / Remote Desktop Problem

I'm having a problem using Remote Desktop Connection over VPN for a particular client I work for. For everyone else it works fine. I connect to the internet, launch VPN, and use RDP to connect to a machine. However, for this one customer I can get the VPN to work fine, but as soon as I try to connect to a remote computer I get kicked out within a minute or so. I've debugged it and it is definitely something with the MiFi2200 since I can connect and function otherwise. The error I get references the Security Gateway and the termination appears to be from my side and not from the customer's side. If anyone has had a similar issue please let me know.