SBRADY70
Newbie

REALLY????  I just went to the community page and saw all of these mifi models.  And omg I am so computer illiterate.  Who wants to come to my house and give me a mifi 101 class? Hahaha. Help.  I have WiFi thru atlanticbb.  but I am tired of paying 100.00 a month. And was hook lined and sinkered into buying the mifi at 20.00 per month. So someone please really tell me did I do good???? Was that the right thing to do? And this is myb1st time on a community board asking for help.  So I would be obliged if one of you would be so kind as to reach out to me and HELP me:-)

thanks very much.  Oh yeah and BTW my name is Shannon

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Re: Mifi
vzw_customer_support
Customer Service Rep

It's important to have the right device to fit your needs, SBRADY70. You mentioned that the MiFi is going to be replacing your home WiFi service. Are you able to review your past billing for your home WiFi to check on your average data usage? How do you plan on using the MiFi? Will you be connecting multiple devices? What plan do you currently have? 

 

Earlier you mentioned a MiFi class. Do you need assistance with using your device? If so, we do have a support page online with the tools and resournces you need: http://vz.to/2mhb5NH . Please feel free to Contact Us http://vz.to/2m73Gjo fpr additional support for your device if needed, we are happy to help if you are stuck.

 

LaurenC_VZW

 

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 

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