Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
My MiFi 890L Jetpack won't charge unless I hold the cord in just right.
RLEB
Member

The cord looks fine, so I think it may be the socket in the device. How can I fix this/get it repaired?

0 Likes
Re: My MiFi 890L Jetpack won't charge unless I hold the cord in just right.
John_Getzke
Leader
Leader

Sounds like a loose USB port on the Jetpack.  Only way to repair that (without voiding your warranty) is to contact VZW and have them send you a replacement under the warranty.  USB ports are normally very quick and easy to troubleshoot with VZW reps.  They will get you a replacement without much effort as long as you are covered.  If not then they will review your options for purchasing a replacement or upgrading your device.

0 Likes