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Myfi is running very slow, what can cause this?
Kiawahlouise
Member

Myfi is running very slow, what can cause this?

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Correct Answers
Re: Myfi is running very slow, what can cause this?
John_Getzke
Leader
Leader

Either a service problem in your area or a glitch/hardware problem on the Jetpack.

To determine service problems simply travel to a different area and rerun your speed test.  If the problem persists then its a glitch/hardware problem on the Jetpack.  If not then its a service problem in that particular area that would need to be addressed by VZW or improved with the usage of antennas/boosters.

When performance testing be sure to use a tool that is universal to better illustrate the problem.  For example a common utility is to speed test using www.speedtest.net.  Run this test a few times to build an average and then perform the same tests in a different location or after changing something around.

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Re: Myfi is running very slow, what can cause this?
John_Getzke
Leader
Leader

Either a service problem in your area or a glitch/hardware problem on the Jetpack.

To determine service problems simply travel to a different area and rerun your speed test.  If the problem persists then its a glitch/hardware problem on the Jetpack.  If not then its a service problem in that particular area that would need to be addressed by VZW or improved with the usage of antennas/boosters.

When performance testing be sure to use a tool that is universal to better illustrate the problem.  For example a common utility is to speed test using www.speedtest.net.  Run this test a few times to build an average and then perform the same tests in a different location or after changing something around.

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