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Network Extender connection issue with new Samsung S6 phone

BrianMM
Newbie
‎04-23-2015 12:26 PM

I have been using a Network Extender for about 2 years, I recently upgraded to Galaxy S6 phone, but it does not appear to want to connect to the Extender. My work phone which is Droid Mini, still connects with no issue. Anyone aware of any issue with latest Samsung S6 and ability to connect to the Network Extender?

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bizzareone
Specialist - Level 1
‎04-23-2015 11:34 PM

Check your settings and disable LTE. the network extender is 3g only. If you have LTE enabled it will not connect correctly to the extender.

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bizzareone
Specialist - Level 1
‎04-23-2015 11:34 PM

Check your settings and disable LTE. the network extender is 3g only. If you have LTE enabled it will not connect correctly to the extender.

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BrianMM
Newbie
In response to bizzareone
‎04-24-2015 06:35 AM

Ok thanks, that seems to have solved the issue. Just to be sure it was the HD Audio that I had turned on shortly after setting up my new phone. I assume that is the VOLTE setting.

I'm not aware of any other LTE setting, so figure this is it, as it immediately connects to extender when I uncheck.

Thanks for the help

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