Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Network Extender
ashydl
Member

My NE is flashing red on the SYS light and purple on GPS light and i can't make a call to get help and i cant chat with anybody to get help because it wont let me chat...Very frustrated right now

0 Likes
Re: Network Extender
vzw_customer_support
Customer Support

ashydl, service when you need it most is what we strive for! The flashing red indicators and magenta means that the system is not communicating on the router. Have you tried rebooting the device? Disconnect the power cord from the outlet for 30 seconds. Re-connect the power cord and allow 20 minutes for the Extender to do a complete startup. Keep us posted if there is a change!

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport 

0 Likes