when I turn the extender off , my phones show no service 
is that supposed 2 happen?
when I turn the extender off , my phones show no service is that supposed 2 happen?
No useally..unless you are in a really really dead area.
How many bars do you have when the network extender is active
I have all 6 bars when its on , & usually 3 to 4 when its off
Hello,
Thank you TBhouston for attempting to provide assistance. It is very much appreciated.
mariismari, are you having any service issues? Typically, a network extender isn't needed when you have 2-3 bars of service on your device. After you turn off the Network Extender, try powering off your phone and power it back up to see if that resets the device.
Thank you.
KellyW@VZWSupport
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