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Network extender question
mariismari
Enthusiast - Level 3
‎04-14-2011 11:30 PM

when I turn the extender off , my phones show no service :smileysad: is that supposed 2 happen?

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Re: Network extender question
TBhouston
Specialist - Level 1
‎04-15-2011 12:31 AM

No useally..unless you are in a really really dead area.

 

How many bars do you have when the network extender is active

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Re: Network extender question
mariismari
Enthusiast - Level 3
‎04-15-2011 02:49 AM

I have all 6 bars when its on , & usually 3 to 4 when its off

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Re: Network extender question
KellyW_VZW
Specialist - Level 1
‎04-20-2011 02:24 PM

Hello,

 

Thank you TBhouston for attempting to provide assistance. It is very much appreciated.

 

mariismari, are you having any service issues?  Typically, a network extender isn't needed when you have 2-3 bars of service on your device. After you turn off the Network Extender, try powering off your phone and power it back up to see if that resets the device.

 

Thank you.

 

 

KellyW@VZWSupport

 

 

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