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Network extender question
mariismari
Member

when I turn the extender off , my phones show no service :smileysad: is that supposed 2 happen?

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Re: Network extender question
TBhouston
Sr. Member

No useally..unless you are in a really really dead area.

 

How many bars do you have when the network extender is active

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Re: Network extender question
mariismari
Member

I have all 6 bars when its on , & usually 3 to 4 when its off

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Re: Network extender question
KellyW_VZW
Sr. Member

Hello,

 

Thank you TBhouston for attempting to provide assistance. It is very much appreciated.

 

mariismari, are you having any service issues?  Typically, a network extender isn't needed when you have 2-3 bars of service on your device. After you turn off the Network Extender, try powering off your phone and power it back up to see if that resets the device.

 

Thank you.

 

 

KellyW@VZWSupport

 

 

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