I have owned the LTE Extender since 2016. No issues. The last couple of days, no devices will connect. I even went out and purchased an LTE Extender 2. Now, it's having the same issue. It shows "in service" however, no devices will connect to it. (have an iPhone X and an iPhone 8).
I have a contractor at my house doing work and I am relying on this box to ensure I have cell coverage (I live in an area w/ no coverage).
Is this me, my phones, or a software/server issue with the Network extender?'
I just paid $250 for an extender2 that doesn't work.
Again, all worked a few days ago. what the heck happened!?!?!?!!?
We definitely don't want you to have paid $250 for nothing. We will get to the bottom of this.
Are you having any issues with your Wi-Fi coverage? What sort of work is being done at your house?
Please verify that both devices have Wi-Fi calling enabled by visiting Settings > Phone > Wi-Fi calling and make sure it is in the ON position.
Does this help?
Colin H_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
dude, no this doesn't help. the extender is not providing an LTE signal. This isn't a wifi calling problem, this is an LTE Network Extender and Extender 2 problem. My internet connecting connecting to these devices is rock solid.
the work being done at my house is irrelevant.
I understand your feelings kayakboy000000, I would be just as anxious to get this resolved. So that we can check provisioning on your account, I have sent you a Private Message.
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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